What should the customer know about your pricing (e.g., discounts, fees)? All first time customers will receive a welcome gift! Every 3rd cleaning will receive 10% off! A 12 month contract will receive 3rd cleaning 10% off and last cleaning FREE! What is your typical process for working with a new customer? To make sure that we have an understanding to resolve in satisfaction guaranteed, while building a trustworthy bond. What education and/or training do you have that re