We Proudly Service
Acworth, Kennesaw and Marietta
Our Hours: Monday-Friday 8-5pm
Getting Ready for House Cleaning
What's Included In My Cleaning Service Plan?
Your home is your escape, your space, your area of relaxation. Give yourself the gift of time and let Mack Maids clean your home the way you want it cleaned. After spending a hectic day at the office, on the errand trail or at school, Mack Maids is the smart choice for professional house cleaning.
As part of our professional cleaning approach, we can clean any of the rooms in your home, just as you wish:
Bathrooms: We clear the room of cobwebs and dust, then wipe clean countertops, basins, faucets, mirrors, tub and surrounding areas. Our residential housekeepers will clean the tile, the inside and outside of the shower door(s), sanitize the toilet inside and out and vacuum and mop the floor.
Bedrooms: We dust every surface that juts out, including window sills and baseboards. Then, we'll clean hanging picture frames, mirrors, furniture and items that are sitting on the furniture. There is an option to make up the bed with fresh linens as well. Our professional housekeepers will finish the bedroom with a thorough vacuuming.
Dining room: Starting with dusting the light fixture, we'll then wipe clean the table, chairs and other furniture. We'll finish by vacuuming.
Living room: We take care of all dusting/cleaning details mentioned with the addition of vacuuming furniture, including under the cushions.
Laundry room: Our professional house cleaners will wipe clean surfaces, including the washer and dryer, vacuum and/or mop floor.
Kitchen: As the hub of the home, the kitchen receives the most special treatment. We start by wiping clean all countertops and small appliances (toaster, coffee maker, etc.) then clean inside and outside of the microwave. Then, the stovetop, drip pans and under hood are cleaned as well as the appliances, cabinets, kitchen table and chairs. We'll finish by vacuuming and mopping.
Additional rooms and services are available with a Mack Maids cleaning service plan.
House cleaning, it's as simple as this:
Please remove clutter so we can effectively clean all surfaces
Find a good spot for your pets so they are comfortable while we clean
Put out clean sheets if we will be changing your linens
Please don’t spend any time cleaning before we arrive! Cleaning homes is what we do, after all, right? We will even review the details of your Cleaning Plan before we arrive. Here's what else you can expect:
What to Expect Before the Clean
Most customers are either at work or busy with other plans when we clean, so it's quite common for them to provide us with their garage code or spare key. For added security, we cross reference all house keys. But if you don't feel comfortable leaving us a key or door code, please make sure someone is home during the scheduled cleaning time.
If something comes up that causes a conflict in your cleaning schedule, just call your local Mack Maids . We appreciate a 72 hour notice, but understand that some situations are just unavoidable. When shorter notice is given, however, we may charge a small fee.
What to Expect During the Clean
We only hire caring workers who have the right to work in the United States. All are subjected to a comprehensive background check. Once completed, they are then trained extensively in the Mack Maids method of cleaning.
If you’re home when your cleaning professionals arrive, that’s great. Our team will happily work around you allowing for your normal activities in the home. If you’re not home, our team will dust, vacuum and scrub while you're out enjoying some free time.
Our crews complete work Mondays through Fridays, 8 a.m.–5 p.m. Along with a smile and an attitude that earns your respect, we arrive with our own cleaning supplies and equipment.
Of course, not all homes are lived in the same way and cleaning thoroughly sometimes means staying a little longer than usual at a home to give it some extra attention. Our teams spend the time needed to get the best possible result.
Payment is requested at the time of the cleaning. Individual offices may have policies that vary, but generally we accept cash, checks or credit cards.
What to Expect After the Clean
After the initial visit, your local Mack Maid representative will follow-up asking for your candid feedback on the service. If you would ever like to have changes made to your service, your local Mack Maids owners will make the adjustments on your account, and those changes will be reflected in your team’s work on their next visit.
Know that if for any reason we don’t meet your expectations, we will come back and fulfill our guarantee on our work. Just notify us within 24 hours about any issue at all, including any oversight or misunderstanding regarding the specification of Your Cleaning Plan.
If something is damaged during the course of a cleaning, then we will make every effort to repair, or when necessary, replace the damaged item. That's because we provide all the necessary insurance to protect your home, property and our employees:
Liability: should we damage anything in your home
Bonding: to protect your property
Auto: to protect our marked vehicles on your property
Workers Compensation: should an employee become injured while in your home
To explore a no-contract solution to your home cleaning needs with a trusted company who has been serving clients for more than 30 years, request a no-obligation in-home estimate today!